FAQ

When is the pool open?

  • From 10am to 10pm (closed during inclement weather)

When will the hot tub be on?

  • It is on in the evenings; please ask at check-in for hours of operation (we aim to be as energy efficient as possible)

Are glass containers allowed at the pool?

  • No, we will happily provide you with a plastic container for your beverages.

Is smoking allowed?

  • ONLY in the outside designated area. No smoking in rooms, by the pool or at the bar.

When are quiet hours?

  • 10pm to 9am

What time is the 290 Wine Castle open?

  • Friday – 11:30 to 6:00, Saturday 11:00 to 7:00, Sunday – 11:30 to 6:00 and all other weekdays – 12:00 to 5:00.

Are guests allowed at the hotel?

  • No, only registered hotel guests are permitted on the premises.

Do you have laundry service?

  • There is a washer and dryer on site for guest use.

Do you provide room cleaning during my stay?

  • We do not provide daily maid service unless there is a cleaning emergency. Please notify customer service immediately.

What time is checkout?

  • Check-in time is 3:00 p.m. and Check-out time is 11:00 a.m.¬†We will never be able to guarantee a late check-out or an early check-in. You must coordinate this with us prior to your arrival. Fees will apply.